Privacy Policy

Last updated: June 22, 2026

This Privacy Policy (the "Policy") describes how SoraTech ("SoraTech", "we", "us", or "our") collects, uses, shares, and protects the personal data you provide to us or that we collect when you access, view, or use our site and services. It should be read in conjunction with our General Terms and Conditions of Use. By accessing and using our site, you acknowledge that you have read and understood the practices described in this Policy. If you do not agree with these practices, please do not use our site or services.

1. Data Controller

SoraTech is the data controller for the personal data collected in connection with the use of its site and the provision of its services. For any questions relating to this Policy or your personal data, you can contact us at: contact@sorasolutions.tech.

2. Data We Collect

We may collect and process the following categories of data:

  • Identification and contact data: surname, first name, position, company, email address, telephone number, postal address.

  • Data relating to your request: content of your messages, expressed needs, information shared during an exchange, a quote, or an assignment.

  • Billing and contractual data: information necessary for drawing up quotes, contracts, and invoices (with payment data being processed by our payment providers, we do not retain complete bank details).

  • Technical and navigation data: IP address, browser and device type, pages viewed, date and duration of visit, and other information collected through cookies or similar technologies.

  • Data you publish: any content, comment, or feedback you submit or share via our site.

You are not required to provide us with your personal data; however, certain information is necessary to respond to your request, establish a quote, or perform a service.

3. How We Collect Your Data

We collect data:

  • directly from you, when you fill out a form, write to us, request a quote, subscribe to a service, or exchange with us;

  • automatically, when you navigate the site, through cookies and similar technologies;

  • from third parties, where applicable, such as our partners, service providers, or publicly available sources, in compliance with applicable law.

4. Purposes and Legal Bases for Using Your Data

We use your personal data for the following purposes:

  • responding to your requests, contacting you, and providing the requested information;

  • establishing quotes, entering into and performing our service contracts, and monitoring our assignments;

  • managing billing, payments, and accounting;

  • improving, securing, and administering our site and services;

  • sending you, where permitted, communications relating to our services (with the option to object at any time);

  • complying with our legal and regulatory obligations and defending our rights.

Depending on the applicable legal framework, these processing operations are based on your consent, the performance of a contract or pre-contractual measures, compliance with a legal obligation, or our legitimate interest in operating and developing our business.

5. Sharing of Your Data

We do not sell your personal data. We may share them with:

  • our service providers acting on our behalf (hosting, management tools, payment, communication, audience analysis), who are required to protect your data;

  • our partners or subcontractors involved in the execution of a service, when necessary;

  • competent authorities, when required by law or to protect our rights, safety, or those of third parties;

  • a third party, in connection with any reorganisation, merger, sale, or transfer of business.

6. International Transfers

Since SoraTech operates from the Emirate of Dubai (United Arab Emirates) and may use service providers located in different countries, your data may be transferred to and processed outside your country of residence. When such transfers take place, we take reasonable measures to ensure that your data benefits from an appropriate level of protection, in accordance with applicable law.

7. Cookies and Similar Technologies

Our site may use cookies and similar technologies in order to ensure its proper functioning, remember your preferences, measure audience, and improve your experience. You can configure your browser to refuse all or part of the cookies; however, some features of the site might not function properly. For more details, please refer to our Cookie Policy, if applicable.

8. Data Retention Period

We retain your personal data only for the period necessary for the purposes for which they were collected, including to satisfy our legal, accounting, or contractual obligations, and for the management of any disputes. At the end of these periods, the data is deleted or anonymised.

9. Security

We implement reasonable technical and organisational measures aimed at protecting your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, as no method of transmission or storage is completely secure, we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data: right of access, rectification, erasure, restriction, objection, portability, as well as the right to withdraw your consent at any time when processing is based on it. To exercise these rights, contact us at contact@sorasolutions.tech; we may ask you to verify your identity before responding.

11. Links to Third-Party Sites

Our site may contain links to third-party sites that we do not control. This Policy does not apply to these sites. We invite you to consult their own privacy policies before providing them with any data.

12. Children's Privacy

Our site and our services are aimed at professionals and are not intended for minors. We do not knowingly collect personal data concerning minors. If you believe that a minor has provided us with data, please contact us so that we can delete it.

13. Modifications to This Policy

We reserve the right to modify this Policy at any time. Any changes take effect immediately upon publication on our site, with an updated date listed at the top of this document. We encourage you to consult it regularly.

14. Governing Law

This Policy is governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to conflict of law principles.

15. Contact Us

For any questions, requests, or complaints relating to your personal data or this Policy, please contact us at: contact@sorasolutions.tech.

Template adapted for SoraTech. This document is provided for information purposes only and does not constitute legal advice; we recommend that you have it validated by legal counsel before publication. Fields to confirm: exact corporate name/legal form of SoraTech, contact email address, actual use of cookies/analytics, and specific applicable obligations (UAE PDPL and, if applicable, GDPR if you target EU clients).